Actual comments and feedback we have received from Sunglasses For Sport customers
Received a replacement frame the day after calling you. Terrific service and customer relations from your company. There are many others in e-commerce who would do well to follow your example as you set the benchmark for conducting business. Many thanks and continued success for the future. Neill Alexander - Axminster, Devon
Ordered my Polaroid driving sunglasses at 12.05 and delivered the next day at 3pm. Very knowledgeable, polite and courteous customer service. I will definitely use your services again and again. What more can I say! Carlos La Hire - Coatbridge, North Lanarkshire
I ordered my sunglasses from you at 3pm; they arrived well packaged the next morning. Super service like this makes online shopping a great experience. Many thanks.
Keith Potter - Newhaven, East Sussex
I just wanted to say how impressed I have been with your superb customer service, helpful and informative staff, super quick delivery and superb value, high quality sunglasses. It is a refreshing change to deal with a company who actually values each customer order no matter how big or small and where nothing is too much trouble to ensure their customers are happy - many businesses could benefit by following your excellent example. I shall definitely be recommending your website to friends/ family and keep up the good work! Many thanks.
Diane Goffey - Tiverton, Devon
I just wanted to say thank you for your next day delivery and having a sensible website! I have been trying to find information on sizing of kids sunglasses for several weeks and yours is the first website I've found that actually gives it! Pleased to say the kids' sunglasses are a perfect fit. Many thanks.
Clare Emerson - Penrith, Cumbria
Just to let you know my prescription sunglasses have arrived and they are just fine. Can't wait to put them to full use. Your service has been absolutely amazing. Thank you so much.
Hilary Whipp – Kent
Just to let you know that the sunglasses arrived safely on Saturday and the prescription lenses are perfect. I'm extremely happy with the product (half the price of the lost glasses they are replacing) and the absolutely amazing speed of your service. In fact, I'm so happy, I want to celebrate with a further order, this time for a BLOC - Stealth RX with prescription optical insert. Thanks again.
David Smyth - Folkestone, Kent
Replacement lenses arrived this afternoon - absolutely first class service thank you. Makes a difference compared to some of the shoddy service some companies provide these days. I will certainly be recommending you to my friends and relatives and looking at you first if I decide to get new sunglasses. Thanks again.
Colin Brough - Dundee, Scotland
I just wanted to say thanks for my new glasses. I didn't expect a free replacement, and even more impressive was the fact that I received the new pair less than 24 hours after you promised them. Service this good deserves the highest praise. The glasses themselves are brilliant. Thanks again.
Mike Craig - Preston, Lancashire
I have to congratulate you, firstly on the quality of your product. For anyone thinking of buying do NOT be misled into thinking low price means low quality, my Evolution Traverse sunglasses are really top quality and the polarisation is excellent. Postage is also free and service speedy and efficient - buy with confidence!
Ivor Williams - Bristol, Avon
My order arrived today. I just wanted to thank you for providing an outstanding service - next day free delivery exceeded all expectations! I shall, and already have, recommended your site.
James Harding - Horley, Surrey
I've just received my goggles (ordered yesterday).... very impressed with the speed of the delivery. Brilliant service, thank you very much.
Anna Zawada - Bristol, Avon
Thank you very much for the quick delivery of the Evolution Ocean 3 interchangeable sunglasses I ordered. They are very good value and excellent for a range of skiing conditions. I have recommended them to several of my fellow skiers!
Isabella Warren - Saffron Walden, Essex
I have been looking for interchangeable glasses for skiing for a while now and found a reasonably priced pair on your site. Ordered them on Tuesday evening and they arrived safely packaged on Thursday morning. The product is great quality for the price. Your website is also easy to use - unlike some!
Coral Ramsden - Farnborough, Hampshire
Just thought I would drop you a quick email to say thank you for the excellent after sales service I received when my shooting glasses broke recently. I have received the replacement as promised within 2 days. It's refreshing to know that there are still companies out there that backup their promises when something goes wrong. I will certainly recommend your company to others.
Trevor Batten - Cullompton, Devon
Just to say many thanks for the fabulous service on my order. I received the sunglasses 24 hours after completing the order. They are great. I am impressed with your set up, easy to navigate order process, confirmatory email to advise dispatch and rapid delivery. A big thumbs up from me!
Ben Lane - Newcastle Upon Tyne, Tyne and Wear
I received the sunglasses this morning and I'm infinitely pleased. Honestly, this is one of the best customer service experiences I've had. Thank you so much for all your help and advice - can't thank you enough!
Steve Wade - Gloucester, New Jersey, USA
My sunglasses arrived the day after ordering - brilliant! Excellent product, price and service - what more could you want? Many thanks.
Sue Morgan - Bridgend, Mid Glamorgan
I have just placed an order for the Salice sunglasses. I would like to thank you for your time and help and I can see why you have so many positive comments on your testimonials page. Thanks again.
Alex Caws - Prenton, Merseyside
I would just like to thank you for your prompt service. I ordered my sunglasses last Wednesday, at lunchtime, and received my order the next day. The sunglasses are perfect and I was really pleased that there was no delivery change. I will certainly buy from your company again. Thanks.
Kerry Evans - Cleckheaton, West Yorkshire
I'd just like to congratulate you on your excellent service. I ordered a pair of sunglasses on Tuesday at lunchtime and they were delivered the next morning. It was also surprising and very welcome to have no delivery charges. I will certainly return to Sunglasses For Sport for future purchases. Well done.
Ciaran Maher - Corby, Northamptonshire
Many thanks for dealing with my prescription order so quickly and efficiently – I'm extremely impressed with the service level you have provided.
Diane Mayers - Stockport, Cheshire
I placed my order yesterday for the Evolution Escape 2 sunglasses, they arrived the following morning which was great and the sunglasses themselves are excellent. Excellent service! Thank you for your time and first class service.
Rob Sharp - Burntwood, Staffordshire
Just a brief message to thank you for your comprehensive advice and assistance with choosing sunglasses. The Serengeti's you suggested have been excellent and even meet my demanding requirements for driving which no other sunglasses have managed. Thanks again.
Nigel Boorman - Lancing, West Sussex
Thank you for all your help, I am really happy I now have a pair of sunglasses I can use comfortably. Your customer service is second to none. It goes without saying if I ever need sunglasses or if any of my friends ask where to buy I will be sending them your way.
Steven Stannard - Colchester, Essex
I would like to thank 'Sunglasses for Sport' for an excellent service throughout - I had spent a long time searching for a specific model that had been discontinued. My emails were answered quickly and efficiently and within no time at all I received the one I wanted in the post. I will thoroughly recommend you and am certain this will not be the last time I will use your service. Many Thanks.
Paul King - Salisbury, Wiltshire
I'd like to thank 'sunglasses for sport' for your personal approach to customer care. Having a small face, I've found it difficult to find a pair of polarized glasses that fit well. You have been extremely helpful even supplying me with a free 'retainer'. I needed to exchange the sunglasses and this was done efficiently, without quibble, and the recommended replacement pair fitted perfectly. Thank you.
Sarah Jane Wooton - Newquay, Cornwall
What an excellent service! I ordered my reading sunglasses at 4.00 pm yesterday and they arrived at 11.00 am today. Well done!
Stevie Allerton - Leeds, West Yorkshire
Just to let you know that my sunglasses arrived today and they are a perfect fit. They are a high quality product at a very competitive price. Thanks for a speedy service and I will have no hesitation using your company again and to recommend you to friends.
Eric Dennett Lewis - Bath, Somerset
Three boys who are rowers and cyclists...potential for many lost pairs of sunglasses...you have been incredibly helpful with speedy and even free replacements...the result is one happy mother and three happy boys! You have our custom forever!
Karin Bolton - Cheltenham, Gloucestershire
Can I offer my thanks for your excellent service! I confess to expecting little from a £9.95 order from a company I found on Google. That said, due to the fast delivery, order updates via e-mail and outstanding quality of the sunglasses themselves, to say nothing of two branded cases, both hard and soft, I thought it only right that I let you know how impressed I am, and assure you that I will be returning to Sunglasses For Sport whenever the need arises. Many thanks for a great product and great service, two things which are all too rare in this day and age.
James Benford - Leigh-on-Sea, Essex
I received my sunglasses and would like to thank you for your company's timely response. I will be using your company in the future. Many thanks.
Gareth Davies - Newbury, Berkshire
Sunglasses arrived today - perfect fit - husband delighted! I was delighted with the standard of service I received from your company and will certainly use it again and have no hesitation in recommending it to friends. Thanks again.
Aileen Smith - Carluke, South Lanarkshire
I recently purchased a set of Evolution Edge interchangeable lens sunglasses. The first time I used them I lost the red lens. One phone call and they were replaced free of charge. Many thanks for a first class service and the first class sunglasses!
Alan Goodier – Cheshire
I would just like to take this opportunity to say that your customer service is exceptional and I will definitely re-order from your company in the future, plus I will tell other people to have a look at your website.
Diane Rummins - Doncaster, South Yorkshire
Many thanks for a wonderful customer service.
Mrs S Regan – London
I'm really impressed with the service, will be back next time I need prescription sunglasses.
Joy Gregory - Bedford, Bedfordshire
Service excellent, prices great! Glasses arrived next day. Have recommended you to most of my friends.
Barry Wright - Newmarket, Suffolk
This is the second time I have dealt with your company, I feel that I must pass on my praise for your customer service. I deal with companies on a daily basis as part of my job and have to say it has been a pleasure to find a company as easy to deal with as yours.
Michael Kemp - Torquay, Devon
Thank you very much for your fantastic service in replacing my sunglasses, they arrived Saturday morning as you said, the best customer service I have ever experienced - thank you again.
Richard Franklin – Bristol
Fantastic customer service! I emailed you to request a replacement pair of sunglasses without really expecting too much, and then received a replacement pair the next day! That is superb customer service. Thanks very much and I'll spread the word.
Ian Wall - Poole, Dorset
Great service, great price, great communications. All this coupled with speedy delivery ..... HIGHLY RECOMMENDED!!
Allan Maxwell – Dumfries
I have received my new sunglasses and I'm very pleased with the recommendation you made - I cannot wait to put them to full use. Thank you for all your help in sorting out my order in a quick and very friendly manner.
Martin Chapman - Winchester, Hampshire
Thank you very much for the effort you have put in to resolve my enquiry. I can report that my optician has now fitted the lenses to the Escape sunglasses. I have been really impressed by the level of customer care shown by "Sunglasses for Sport" and I will certainly recommend your organisation to anyone wishing to purchase sunglasses.
Walter Inglis - Grangemouth, Stirlingshire
Just a quick note to say many thanks for your superb service on my order - received today and really good quality for the price. I will add I’m not a perpetual ‘emailer’ so you can consider this a bit of an honour! Recommend? You bet I will!
Geoff Coram - Exeter, Devon
Thank you so much. Wonderful service and the product is just what I need. If only everything in life was so easy. I'll recommend you to everybody I can.
Vera Smith - Longfield, Kent
Thank you very much for the wonderful customer service. It doesn't often happen anymore but I am always grateful when it does.
Allison Dilley - Dunstable, Bedfordshire
I would like to congratulate you on what can only be described as an excellent after-sales service.
Mick Bisseker - Halesowen, West Midlands
May I take this opportunity to commend you on your customer service and prompt responses to my emails. I will definitely be using your company in the future for purchasing sunglasses at very competitive prices.
Jo Hesketh - Steyning, West Sussex
Once again, I am contacting you to thank you for your excellent customer services. Your company is a pleasure to deal with and I have recommended you to all of my shooting friends – from a very happy customer. Lynn Bluck - Exeter, Devon.